American Hartford Gold Complaints, Lawsuit and Reviews (2024)

Are there any American Hartford Gold lawsuits and complaints? Find the answers to these questions in this American Hartford Gold review.

Investing in gold for your retirement is a crucial decision to secure your financial future. Choosing a reliable gold investment partner is key to safeguarding your hard-earned money. One notable player in the precious metals industry is American Hartford Gold, known for its trustworthiness. 

In this review, we’ll delve into what makes American Hartford Gold stand out among other investment partners, examining its services, online ratings, fees, and more. Join us as we explore the American Hartford Gold world and what it offers for all your investment needs.

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Pros of American Hartford Gold:

1. Reputation: High ratings on BBB, TrustPilot, and Google.

2. Recognition: Ranked #1 Gold Company on the Inc 5000 list in 2021.

3. Diverse Services: Offers gold and silver IRAs, physical precious metals, and secure storage solutions.

4. Minimum Investment: Allows both small and large investors with a minimum investment of $5,000 for cash purchases and $10,000 for IRA rollovers.

5. BuyBack Commitment: Unique program allowing customers to sell back precious metals without extra expenses.

6. Customer Support: Commendable 24/7 customer service with a focus on professionalism and support.

7. Educational Resources: Provides a comprehensive library of market updates and resources, enhancing clients’ knowledge.

Cons of American Hartford Gold:

1. Price Transparency: Lack of specific investment price details on the website.

2. Shipping Limitations: Limited accessibility for non-US residents.

What is American Hartford Gold?

American Hartford Gold is a reputable company headquartered in Los Angeles, California, specializing in the sale of precious metals. 

American Hartford Gold homepage

With over a decade of experience, they have established themselves as a trustworthy player in the precious metals industry. The company not only sells rare metals but also provides services related to Individual Retirement Accounts (IRA).

What sets American Hartford Gold apart is its commitment to serving a diverse clientele. From everyday customers looking to secure their finances to well-known figures like Bill O’Reilly, a prominent right-wing commentator, and Rudy Giuliani, the former mayor of New York City, the company has built a loyal customer base.

Notably, American Hartford Gold has earned an A+ grade from the Better Business Bureau, highlighting its commitment to customer satisfaction. Additionally, they have received near-perfect scores on reputable review sites such as Google Reviews and Trustpilot.

As we delve deeper into this review, we’ll explore the range of services offered by American Hartford Gold, their online reputation, fees, and more, providing a comprehensive overview for anyone considering them as their precious metals investment partner.

American Hartford Gold Lawsuits: Are There Any?

As of writing this review, I didn’t find any American Hartford Gold lawsuits. This is a great sign.

The company has been in business for quite some time and enjoys a positive reputation in the gold investing market. There could be plenty of reasons why you won’t find any Hartford Gold lawsuits.

The biggest reason is that American Hartford Gold, a reputed dealer in the precious metals industry, is celebrated for its exceptional customer service, reliability, and transparency. Renowned for offering a comprehensive selection of gold, silver, and other precious metals, the company provides an accessible way for individuals to invest and secure their financial future. Customers frequently commend American Hartford Gold for its knowledgeable and courteous staff who make the investment process both informative and seamless.

One of the standout features of American Hartford Gold is its commitment to educating its clients. The company goes above and beyond to ensure that investors are well-informed about the nuances of precious metals investment, market trends, and the potential benefits to their portfolios. This educational approach empowers customers to make decisions that align with their financial goals and risk tolerance.

Furthermore, American Hartford Gold is praised for its competitive pricing and the transparency of its transactions. There are no hidden fees, and the pricing of metals is straightforward, fostering trust and long-term relationships with investors. The company’s dedication to providing a secure and efficient purchasing process, coupled with its robust support for clients looking to diversify their investments with precious metals, underscores its position as a leader in the industry.

American Hartford Gold Products

American Hartford Gold (AHG) provides a range of services to address the diverse needs of its clients, particularly in the realm of self-directed Individual Retirement Accounts (IRAs). These services encompass gold and silver IRAs, physical precious metals, and secure storage solutions.

American Hartford Gold and Silver

For those looking to incorporate physical gold into their retirement savings, AHG offers Gold IRAs. These individual retirement accounts allow investors to buy physical gold coins or bars while enjoying tax advantages. 

The company caters to both small and large investors, setting a minimum investment requirement of $5,000 for cash purchases and $10,000 for gold IRA rollovers or transfers, adhering to IRS-approved precious metals standards.

AHG’s product offerings include a variety of gold, platinum, and silver coins and bars suitable for Gold IRAs. Among the popular options are the American Gold Eagle, Canadian Gold Maple Leaf, and various premium gold bullion and proof coins. 

Clients can collaborate with an IRA professional to tailor their precious metals purchases to meet their financial goals. Beyond Gold IRAs, clients also have the option to buy physical bullion or premium coins for direct delivery to their residences, adding flexibility to their investment choices.

Opening an Account with American Hartford Gold

Opening an account with American Hartford Gold is easy and they guide you through the process. Start by talking to a representative who can explain gold IRAs and help with the necessary paperwork. 

They offer various ways to fund your silver IRA account, including paying in cash, transferring funds from another account, or rolling over funds from a retiring account like an IRA or 401(k).

American Hartford Gold makes it even more appealing by providing fee waivers for up to three years on IRA rollovers. Plus, depending on the size of your gold IRA, they offer no storage, maintenance, or insurance fees for one to three years. This makes the process smoother and more cost-effective for those looking to invest in precious metals for their retirement.

American Hartford Gold Storage Solutions  

When you invest in precious metals with a company like American Hartford Gold, your IRAs (Individual Retirement Accounts) are securely held by a custodian or trusted third party. 

In the case of American Hartford Gold, Equity Trust Company is the primary custodian, ensuring the protection of your funds and monitoring tax-related events for the IRS. However, the company is also open to working with a custodian of your choice if you have a preference.

Regarding storage options, American Hartford Gold provides customers with the flexibility to choose from various storage depositories. These include International Depository Services (IDS), the Delaware Depository, and Brinks. 

These depositories are located in different states such as Delaware, Nevada, Texas, Salt Lake City, New York, and Los Angeles. 

This flexibility allows you to select the state that suits you best for depositing the bullion in your IRA, providing you with peace of mind about the security of your precious metals investments.

American Hartford Gold Buyback Commitment

American Hartford Gold stands out in the Gold IRA market by offering a unique BuyBack Commitment. 

This feature allows customers to sell their precious metals back to the company without incurring extra expenses. It provides a convenient and hassle-free solution for customers who wish to liquidate their assets when the time is right.

To be eligible for this program, you simply need to sell back the assets that you originally purchased from American Hartford Gold. It’s important to note that the company arranges for the transportation of the assets they buy back.

In essence, the BuyBack Commitment from American Hartford Gold adds an extra layer of flexibility and ease to your gold investment journey, allowing you to navigate selling your assets with simplicity and peace of mind.

American Hartford Gold Customer Support 

One impressive aspect I discovered about American Hartford Gold (AHG) in my research is its commitment to helping customers make smart investment decisions in a professional and fair manner. This commitment reflects the company’s dedication to its customers, possibly explaining why Bill O’Reilly recommends it.

To test their customer service, I reached out to inquire about their promotional offer of free silver up to $10,000 delivered to customers on qualifying purchases. The team made it easy for me to understand the deal during our conversation. 

What stood out was the patience and focus of the customer service representative in addressing all my questions. 

Based on my experience and many other customer reviews, it’s clear that American Hartford Gold is devoted to being a dependable and approachable investment partner for its clients.

American Hartford Gold Pricing 

 When considering investing with American Hartford Gold, it’s helpful to be aware of some basic fee considerations, even though the company’s website may not provide specific investment price details:

1. Setup Fee:

Setting up an account with American Hartford Gold is free. There are no charges for the initial account setup.

2. Asset Storage Fee:

There is an annual fee of $180 for maintaining and storing the precious metals assets you purchase through American Hartford Gold. This fee covers the cost of keeping your assets secure.

3. Active Account Requirement:

To keep your account open, a minimum balance of $10,000 is required. This means you need to maintain at least $10,000 worth of assets in your account.

It’s important to note that the prices of precious metals at American Hartford Gold are subject to market fluctuations at the time of purchase. This is a crucial factor to consider as you explore your investment options.

In summary, while there are fees associated with asset storage and a minimum balance requirement, the initial setup of your account with American Hartford Gold is free. Understanding these fees can contribute to making informed decisions about your precious metals investment.

What Makes American Hartford Gold Stand Out? 

American Hartford Gold Group stands out for its commendable customer service, available 24/7, reflecting a commitment to client satisfaction. One notable feature is the company’s dedication to enhancing clients’ confidence and knowledge through a comprehensive library of market updates and resources, including blogs, real-time price monitors, and other tools for tracking precious metal prices.

In my own experience partnering with AHG, I observed their focus on simplifying the investment process through professional consultation. Additionally, the company adopts a flexible approach to charge computation. This means that your annual expenses are directly related to the amount you invest in precious metals with AHG. 

This ensures that the cost of your IRA is proportionate to your usage, preventing unnecessary overpayment to the company each year. Overall, these factors contribute to American Hartford Gold’s reputation as a reliable and customer-focused investment partner.

American Hartford Gold Reviews and Complaints

American Hartford Gold (AHG) has established a solid reputation in the precious metals industry, receiving positive customer reviews and high industry ratings. 

Choosing AHG can provide you with competitive prices, along with additional benefits like free gold, free silver, and a commitment to buy back your precious metals. Let’s take a closer look at what customers are saying and how industry organizations rate AHG.

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Online reviews for American Hartford Gold are predominantly positive. Customers praise the company for its knowledgeable team, transparent pricing, and efficient investment process. 

While there are rare reports of dissatisfaction with the price match guarantee policy, overall, customers express satisfaction with their experience. Testimonials highlight AHG’s dedication to exceptional customer service, with a helpful and responsive support team guiding clients through the investment process and addressing concerns promptly.

American Hartford Gold has earned top ratings from reputable organizations such as the Better Business Bureau (BBB) and Trustpilot. With an A+ rating from the BBB and a 5-star rating on Trustpilot, AHG showcases a commitment to customer satisfaction. 

The company has also achieved the remarkable feat of being ranked #1 in the gold company category on the Inc. 5000 list. These accolades, coupled with positive customer testimonials, underscore that American Hartford Gold is a reliable and trustworthy choice for investing in gold IRAs.

Is American Hartford Gold Reliable? 

Yes, Hartford Gold is undeniably reliable. With top ratings on review platforms like BBB, BCA, and Trustpilot, the company has proven itself as a trustworthy partner in precious metals investment. Having delivered over $1 billion in Gold and Silver over the years adds to its track record of dependability and reputation.

To further highlight its credibility, American Hartford Gold earned the prestigious #1 Gold Company spot on the Inc. 5000’s 2021 list, marking it as America’s fastest-growing private firm. In the words of Rick Harrison and countless other customers, American Hartford Gold stands out as a real expert in the market.


In conclusion, Hartford Gold has earned its reputation and reliability through standout services, a professional and supportive customer support team, and unique investment offers. While there are a few downsides, such as the absence of price listings on the website and limitations on shipping for non-US residents, the company still provides numerous benefits for its customers.

However, based on my decades of experience in the precious metals industry, it’s crucial to thoroughly review the investment process and opportunities offered by any company before making a decision. I hope this guide has addressed all your questions about American Hartford Gold and its services.

If you want to open a gold IRA, check out this detailed gold IRA guide.

American Hartford Gold FAQs

Q. Is American Hartford Gold worth it?

Yes, it is a company worth considering! It has high ratings from reputable sources like the Better Business Bureau, TrustPilot, and Google. In 2021, it was ranked as the top gold company on the Inc 5000 list, making it a recommended investment.

Q. How much does American Hartford Gold charge?

American Hartford Gold charges an annual fee of $180 for asset storage. To keep your account open, a minimum of $10,000 is required.

Q. What is the minimum investment for American Hartford Gold?

The minimum investment for American Hartford Gold is $5,000 for cash purchases and $10,000 for IRA rollovers.

Q. Does American Hartford Gold offer a buyback program for gold and silver coins?

Yes, American Hartford Gold offers a buyback program for the precious metals they have sold to customers.

Q. What storage options does American Hartford Gold provide?

American Hartford Gold provides secure storage options through IRS-approved organizations like the Delaware Depository and Brinks Global Services.

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