Oxford Gold Group Complaints, Lawsuit and Reviews (2024)

Are there any Oxford Gold Group complaints or lawsuits you should be worried about? Find out here in this Oxford Gold Group review.

Are you thinking about investing in precious metals? Oxford Gold Group has become a well-known player in this realm. However, before taking the plunge, it’s crucial to understand their reputation, which has seen both praise and challenges. 

In this article, we’ll break down Oxford Gold Group’s reviews, complaints, and fees, offering you a straightforward guide to help you make an informed investment decision. Let’s navigate through the key aspects that every prospective investor should consider.

If you’re interested in opening a gold IRA, I recommend getting this gold IRA scam checklist. It will help you identify potential scams and navigate the financial markets with confidence.

Oxford Gold Group Pros and Cons:


1. Reputable Company: Oxford Gold Group is considered reputable, with positive reviews and a solid track record.

2. Variety of Precious Metals: Offers a wide range of precious metals, including gold, silver, platinum, and palladium.

3. Assistance with IRA Rollovers: Simplifies the process of setting up a self-directed IRA, providing guidance and support.

5. Customer Education: Provides a free investment guide and valuable educational resources for customers.

6. Diverse Investment Options: Offers coins from various countries, adding diversity to investment collections.


1. Undisclosed Fees: Specific fees for Gold IRAs are not directly mentioned, requiring potential investors to inquire.

2. Minimum Investment Requirement: Most investors may need at least $25,000, potentially limiting accessibility.

3. Limited Information on Custodians: While they assist in the IRA rollover process, Oxford Gold Group doesn’t explicitly recommend custodians.

What is Oxford Gold Group? 

Oxford Gold Group, based in Beverly Hills, California, is a place where people can invest their retirement funds in precious metals like gold and silver. The company was created by its founders who shared a goal of helping retirees protect their money and build a diverse investment collection. 

Oxford Gold Group home

This is important because regular things like stocks and bonds can be unpredictable in today’s financial world.

Oxford Gold Group mainly focuses on turning existing retirement accounts, like IRAs and 401(k)s, into precious metals. They offer good prices and services for delivering these metals right to you.

One thing that makes Oxford Gold Group stand out is its A+ rating from the Better Business Bureau, showing they have a strong reputation. Their excellent customer service is a big part of this. They have experts in the field who give helpful advice at lower costs. Their dedication to treating customers well has been a key factor in their success, gaining the trust of many investors.

Oxford Gold Group Products

Oxford Gold Group has a wide range of precious metals for you to choose from, like gold, silver, platinum, and palladium coins and bullion. You get to decide whether you want to keep these valuable things in your collection or have them stored in your retirement account.

Oxford Gold Group products

What’s cool is that they offer coins from other important countries, like Australia, Canada, the United Kingdom, and Austria. This variety is awesome if you want to have a mix of different investments in your collection.

Here are some examples of really special gold and silver coins they offer:

  • 2013 Gold Canadian Polar Bear coin (¼ oz)
  • 2014 Gold Canadian Arctic Fox coin (¼ oz)
  • 2019 Gold Bottlenose Dolphin coin (⅓ oz)
  • American Gold Eagle (1 oz)
  • 1964 Kennedy Half Silver Dollar BU
  • 2021 Seated Britannia silver coin (1.25 oz)

These are just a few examples, but there are more options to explore on their official website. Having a variety like this can be a great way to make your investment collection even more interesting.

Oxford Gold Group Lawsuit: All You Need to Know

Currently, Oxford Gold Group has been engaged in just 3 cases.

I will elaborate on these following.

Lawsuit #1: Consumers Unified, LLC vs Oxford Gold Group Inc

Oxford Gold Group lawsuit 1

Consumers United, LLC initiated legal action against Oxford Gold Group, Inc. for breach of contract on June 21, 2022, in the Stanley Mosk Courthouse in the Los Angeles County Superior Court. Kevin C. Brazile is the judge overseeing the case. The lawsuit is now awaiting settlement.

Lawsuit #2: The United States of America as the Plaintiff vs Tyler Mancuso as the Defendant.

Note: This second case does not involve anyone suing Oxford Gold Group. Instead, they are participating in a trial to reclaim owing monies.

Oxford Gold Group Inc. submitted a validated petition asserting ownership of $430,778.34 in monies confiscated by the government during an inquiry into defendant Mancuso. Company A filed a verified petition for the restitution of $430,778.34 confiscated by the government, claiming to be a victim of Mancuso’s fraud. The government stated that Company A should get the entire $430,778.84.

A hearing took place on May 11, 2023, during which the parties submitted arguments and Jonathan Adler, the managing partner of Oxford Gold, gave testimony. Oxford Gold provided a response brief to support their petition. On May 18, 2023, Company A, Oxford Gold, and the government submitted new arguments in supplemental papers. The court has thoroughly reviewed the evidence and will now provide official factual findings and legal conclusions.

Tyler Mancuso worked for Company A, a technology company in Carlsbad, California, from September to December 2022. In October 2022, Mancuso initiated the manipulation of Company A’s payment accounts to assess the feasibility of stealing monies.

Mancuso reached out to Oxford Gold on October 11th to discuss buying around $9 million worth of gold bullion. Oxford Gold engaged in communication with Mancuso over a period of six weeks over a prospective gold transaction. They also located a third-party bullion vendor named Wilshire Coin and made arrangements for the delivery of the gold to Mancuso. Mancuso and Oxford Gold ultimately signed a formal purchase agreement for the gold.

The document was named “Oxford Gold Group Transaction Agreement” and outlined that Mancuso was responsible for covering Oxford Gold’s 3.22% service fee, which was the markup between Oxford Gold’s wholesale price and the higher retail price charged to Mancuso.

Mancuso illegally altered payment data on November 2nd, 2022, causing a $9,149,001.65 payment from Company A to be sent to his personal bank account, resulting in the theft of the cash. Mancuso’s theft resulted in the creation of a constructive trust that benefits Company A.

Mancuso made a wire transfer payment of $9,007,578.84 to Oxford Gold on November 22nd for the gold transaction. Oxford Gold sent $8,576,800 to the third-party bullion supplier Wilshire Coin on November 23rd. Oxford Gold’s profit margin was $430,778.84.

Oxford Gold engaged in an arms-length transaction with Mancuso, with no indication of the monies being derived from criminal activities. Oxford Gold facilitated the gold sale between Mancuso and Wilshire Coin according to their agreement, resulting in Oxford Gold receiving their fee and being recognized as a legitimate purchaser.

Oxford Gold, as an innocent purchaser, has a stronger entitlement to the contested $430,778.34 in comparison to Company A. Equitable factors are still important in deciding who eventually gets the monies. The Court has determined that Oxford Gold is entitled to collect $290,044.04, which is the amount it anticipated earning from the transaction.

The government needs to provide a revised forfeiture order that aligns with this decision.

Lawsuit 3: Golden Bull LLC v. Oxford Gold Group, Inc.

Oxford Gold Group lawsuit 2

There is scarce information available online on this lawsuit. Golden Bull LLC sued Oxford Gold Group for trademark infringement. The case is still ongoing and a verdict has not been reached.

Oxford Gold IRA Rollovers 

Oxford Gold Group aims to simplify the process of setting up an IRA for investors, offering full assistance to customers looking to transfer their funds from an existing IRA or 401(k) to the new IRA established with Oxford Gold Group.

The process is straightforward. By locating the phone number on their website, customers can connect with a representative from Oxford Gold Group who will guide them in setting up a self-directed IRA (SDIRA). The company also provides support in transferring assets from a current traditional IRA.

After establishing the SDIRA, customers need to find a custodian to hold their assets. While Oxford Gold Group doesn’t specifically recommend custodians, a few trusted names include Equity Trust, Goldstar Trust, and Kingdom Trust.

Once the IRA is set up with Oxford Gold Group, they assist in the rollover of assets from various accounts, including Roth or Traditional IRA, SEP IRA, and 401(k). 

This seamless process is designed to make the transition easy for investors seeking to manage their retirement funds with Oxford Gold Group.

Free Investment Guide

Oxford Gold Group goes above and beyond in showing their commitment to investors. One standout feature is their offer of a free investment guide, which I find really impressive. 

This guide is like a helpful tool that gives you more knowledge about different investment options.

What I appreciate most is that it’s not just a marketing trick; it reflects Oxford Gold Group’s genuine concern for the well-being of investors, particularly retirees. 

It’s like they’re saying, “Hey, we want you to make informed decisions about your money.” In the complex world of investments, having a guide like this is like having a friend to help you navigate and understand the choices you have.

So, beyond being a smart move on their part, offering a free investment guide is a clear sign that Oxford Gold Group values their customers and wants to empower them to make confident and informed investment decisions. 

It’s a little extra touch that makes a big difference for someone like me who wants to make the most of their investment journey.

Customer Education And Market News

Oxford Gold Group really cares about making sure their customers understand investing in precious metals. They believe it’s important, especially when things in the economy are a bit shaky. Their customer service team knows a lot about the benefits of investing in things like gold, silver, and platinum.

When I checked out their website, I was impressed by how organized and helpful their research section is. They have a learning center that’s like a treasure trove of educational stuff about precious metals. There’s also a long list of articles that teach you all sorts of things about the precious metals industry.

What’s really cool is their market news section. It gives you the latest charts and prices for precious metals like gold, silver, and platinum. 

Staying updated on this information can be super helpful for anyone thinking about investing in these shiny assets. It’s like having a handy guide to keep you in the know about what’s happening in the precious metals world.

Oxford Gold Group’s Customer Service 

Oxford Gold Group’s customer service is a standout feature that truly sets them apart. From what I’ve experienced and understood about their approach, their customer service team is dedicated to helping customers at every stage of their investment journey.

Whether it’s setting up a self-directed IRA or choosing which precious metals to invest in, their customer service representatives are there to guide you. These experts have more than two decades of experience in the industry and are skilled at sharing their knowledge in a way that’s easy to understand.

To give you a more personal example, when I called them, they connected me with a customer service representative who patiently walked me through the process of setting up a self-directed gold IRA. 

He took the time to understand my financial goals and explained how this investment decision could help preserve my wealth and provide stability during market ups and downs.

Having someone knowledgeable guide me through the steps, address my concerns, and ensure I made an informed choice was reassuring. 

This example highlights how Oxford Gold Group’s customer service goes beyond just sharing information; they provide practical guidance tailored to the individual needs of investors. It’s like having a trusted partner to help navigate the complexities of precious metals investment.

Oxford Gold Group Pricing

When it comes to setting up Gold IRAs, there are different fees to keep in mind. These can include things like annual maintenance fees, transaction fees, and storage fees. Also, there might be a minimum amount you need to invest.

Oxford Gold Group doesn’t tell you the fees directly, but they mention that most people will need at least $25,000 and can expect annual fees ranging from “$75 to several hundred dollars.” The set-up fees can be anywhere from $50 to $500.

Just to give you an idea, a competitor called Goldco charges an $80 annual fee and requires a minimum investment of $25,000. Understanding these fees is important when you’re thinking about investing in Gold IRAs. It’s like knowing how much it costs to play the game, so you can plan your moves wisely.

How To Invest With Oxford Gold Group?

Investing with Oxford Gold Group is easy, and they’ve laid out the process on their website. Here’s a simple breakdown:

1. Open Your Self-Directed IRA:

You start by creating a Self-Directed IRA (SDIRA) with Oxford Gold Group. The good part is, you don’t need to hire or pay a financial advisor for this; their in-house advisors do it for you for free. They handle all the paperwork and guide you through the setup, including picking a custodian for your account.

2. Fund Your IRA:

Once your gold IRA is set up, it’s time to put money into it. You can do this by either contributing directly or rolling over funds from your existing traditional IRA. The specialists at Oxford Gold Group assist you in this process, even contacting your previous IRA custodian to facilitate the transfer. You can transfer funds from traditional, Roth, or SEP IRAs, as well as a 401(k).

3. Acquire Precious Metals:

After your funds are in your account, your assigned gold IRA specialist will guide you on what precious metals to buy based on your preferences. Once you make your selection, Oxford Gold Group securely ships the metals to an IRS-approved storage facility, like the Delaware Depository.

4. Track Progress:

To keep an eye on how your investment is doing, Oxford Gold Group provides tools to monitor your performance. This helps you respond effectively to changes in the market.

5. Liquidate Your Assets:

If and when you decide to sell your precious metals, Oxford Gold Group is there to buy them back. Your chosen custodian will handle the details, making it a straightforward process.

This step-by-step guide makes the entire process of investing with Oxford Gold Group clear and manageable for investors.

Oxford Gold Group Complaints and Reviews

Oxford Gold Group has garnered positive reviews overall, with customers expressing satisfaction with the company’s professionalism, responsiveness, and friendly service. Like any business, there is room for improvement, and we will explore both positive feedback and areas where Oxford Gold Group could enhance the customer experience.

Oxford Gold Group BBB

An overview of Oxford Gold Group reviews and ratings reveals positive sentiments:

  • Better Business Bureau (BBB): The company has received 98 reviews with an average rating of 4.8/5.
  • Consumer Affairs: With 136 reviews, the average rating is 4.6/5.
  • Google Reviews: Oxford Gold Group boasts an average rating of 4.8/5 from 195 reviews.
  • Trustpilot: The company has received 181 reviews, resulting in an average rating of 4.7/5.

Customers consistently commend Oxford Gold Group for their professionalism, responsiveness, efficiency, and amiable service. They highlight the company’s guidance throughout the entire investment process, as well as their efforts in educating customers on the pros and cons of precious metal IRAs. While acknowledging positive aspects, it’s important to note that constructive feedback also exists.

With an A+ rating from the Better Business Bureau and favorable ratings on Google and Trustpilot, Oxford Gold Group appears to have positioned itself as a reputable provider of precious metal investment services.


Oxford Gold Group is a reputable choice for those considering precious metal investments. Positive reviews highlight the company’s professionalism, responsiveness, and helpful service. With over 20 years of experience, co-ownership by Patrick Granfar, and a $10 billion market capitalization in 2023, Oxford Gold Group has established itself in the gold trading industry.

The company’s commitment to customer guidance, education, and a transparent investment process adds to its appeal. While specific fees are not disclosed, the straightforward IRA rollover process and positive reputation, including an A+ Better Business Bureau rating, make Oxford Gold Group a trusted provider of precious metal investment services.

I hope you found this guide on Oxford Gold Group lawsuit and reviews helpful. If you want to open a gold IRA, check out this detailed gold IRA guide.

Oxford Gold Group FAQs

1. Is Oxford Gold Group a reputable company?

Yes, Oxford Gold Group is considered a reputable company. Ratings from various sources show their commitment to professionalism and customer satisfaction, making them a safe choice for precious metal investments. With over 20 years in business and membership in the Better Business Bureau, they have a solid track record.

2. Who owns Oxford Gold?

Oxford Gold Group is co-owned by Patrick Granfar, who is also the company president. Headquartered in Beverly Hills, California, they specialize in gold and precious metal investment services.

3. How much is Oxford Gold Group?

As of 2023, Oxford Gold Group has a market capitalization of $10 billion, according to CBS News. This success and profitability make them a significant player in the gold trading industry.

4. What are the pros and cons of a gold IRA?

Investing in a gold IRA can help protect against inflation and diversify your portfolio. However, contributions are limited, and returns may be lower compared to other investment options. It’s essential to weigh these factors based on your financial goals.

5. What types of precious metals can I invest in with Oxford Gold Group?

Oxford Gold Group allows you to invest in the four main precious metals: gold, silver, platinum, and palladium. You can purchase physical metals and securely store them in a vault, providing access to a trusted market for these valuable assets.

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